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Tysers scale TIW Xsus across the business

Tyser & Co Limited (Tysers) is one of the oldest names in the London Insurance Market where the firm has traded independently since 1820.

Tysers provides a full range of wholesale and retail insurance services and products. After adopting TIW Group Xsus Tysers are more productive and comply securely with ACORD standards.

Tysers’ Situation

Tysers is one of the oldest names in the London Insurance Market where the firm has traded independently since 1820. The company provided a full range of wholesale and retail insurance services and products through some 220 staff and consultants. In addition, they offer a number of highly regarded specialist services provided by broking teams who are respected market leaders.

The Problem

Tysers wished to be leaders in London Market reforms especially for Accounting & Settlement (A&S) and Electronic Claim Files (ECF). They required a solution that would integrate into their back office, be user friendly and offer the latest messaging technology. Tysers discussed this with TIW who had already developed and brought to market a London Market solution to meet these needs.

The Solution

TIW implemented Xsus within Tysers for Document Management and A&S/ECF. All technicians are submitting their premium and claims packages through TIW’s ACORD Standard Document Repository Interoperability (DRI) connecting to the London Insurance Market Repository (IMR). TIW worked with Tysers and its broking system vendor, Capital Software, to integrate these processes, enabling a seamless connection from Tysers’ back office system to the IMR.

At a glance

Users of the TIW system only have to key in data once, thus allowing Tysers to be more productive. The system provides full control over all submissions and documents whilst maintaining a full history with its audit trail.

Tysers can also securely allow access for non-London Market companies without the need to duplicate processes.

The system is fully ACORD certified and in use by all premium and claims technicians and Tysers are now looking to expand this messaging capability to include quotations, risk placings and endorsements.